I’m a designer, researcher and strategist.
I make sense of fuzzy human stuff to build better tools, services and systems.
I currently work at the technology investment and innovation arm of a large healthcare organization in the US. My work includes providing patient-centered strategic guidance for a specialty outpatient hospital construction project on decisions that affect operations, technology and the built environment, deep dive design sprints to uncover opportunities in specialty areas (e.g. menopause), and leading the design of two in-house COVID-related digital tools. I also assist in the vetting of emerging digital healthcare technologies for possible partnership and/or investment.
Aside from my full time role, I co-facilitate futures training workshops and co-design future artifacts with Situation Lab.
Before making my way to design I completed a double degree in bioethics & genetics, worked as a sexual health & relationships educator in Melbourne, and was the founding manager of a maker space in Toronto. I finished my masters in design at Carnegie Mellon in 2019.
Ultimately, the goal of my work as a human-centered designer is to shape our digital, physical and invisible environments to promote human flourishing. Here’s a video I made that explains this relationship.
Skills + specialties: visual storytelling, systems mapping, public speaking/presenting, process design + facilitation, experiential futuring/design fiction, and project management.